Do British Standard offer delivery?

We can offer delivery for our Accessories range to anywhere in the UK mainland. The price for delivery on available items and accessories is calculated at checkout and based on the size of order and location. If you are based outside of the UK, please contact our design team to discuss delivery options.

How do I collect my Cupboards?

Collection Date - After placing your order online, you will receive a collection date from our Accounts team. Please contact us two weeks prior to your collection date to schedule in your collection time. We have limited collection slots and they are allocated on a first-come first-served basis. Opening times are: 8am and 4pm, Monday to Friday (Saturdays - limited collection, please call for availability).

Courier Companies - You don’t have to collect the cupboards yourself, you can nominate someone to collect on your behalf. In either case we will need to know who will be collecting your cupboards, so please add this information to your email. Please contact the showroom for our recommended courier contact information. Some courier companies will want to know the weight of the delivery. You can find this information, alongside dimensions, on the product pages of our website. Please click on your chosen cupboard and this information will be shown on the next page.

Renting a Van – We recommend that you do not stack our cupboards. Remember, they are supplied fully assembled! The Cupboards are heavy, so if you are collecting yourself you will need to bring somebody who can assist. Children under the age of 16 are not permitted in the collection area due to Health and Safety regulations. See our Order & Delivery page for more information.

On the day of collection - You will need to bring I.D. with you if collecting the cupboards yourself. We will also post a Collection Note to your card address that you will need to bring with you and sign, once you have satisfactorily taken receipt of your goods. If using a courier, please forward them your Collection email for reference.

The collection address is:

British Standard Cupboards,

Rear Warehouse,

Anglian House,

Maitland Road,

Needham Market,

IP6 8SS

The cupboards will be shrink-wrapped, but we advise you to use packing blankets in addition for extra protection.

Frequently Asked Questions