Before arranging your collection, you will need to know the square floor area as well as the cubic volume and weight of your cupboards. You’ll find this information alongside dimensions in our online shop.

Make sure that your courier knows what sort of access you have to your home (what floor you’re on, if you live in a flat, if there’s lift access, door heights if you’re ordering Tall Cupboards etc.). Our Cupboards are made of solid timber and ply and are very heavy so we suggest you allow for at least two people to load and unload the van. We don’t recommend stacking the cupboards.

You will receive all the relevant information regarding your collection via the email we send you after you place your order. However, once you have decided on a collection date, you will need to let us know who is collecting your kitchen, on what date and whether the collection will be am or pm. Collections should be made from Rear Warehouse, Anglian House, Maitland Road, Needham Market, Suffolk, IP6 8SS between 8am and 4pm, Monday to Friday and 8am to 12pm on Saturdays, upon request.

If you have any problems on the day of collection please call 0207 870 76 88.

Your nominated person collecting the Cupboards will need to bring I.D. with them (this will need to show either your name or the delivery address) and show this to our warehouse team on arrival. The cupboards will be shrink-wrapped, but we advise that you use packing blankets in addition for extra protection.